Bradford Exchange Reviews

I rate the Bradford Exchange a0 I have had nothing but problems ever Since November and it's still going on from the very first item I ordered was messed up I spent $128.00 I had ordered my grand children bolo bracelets they sent the wrong stuff I was guaranteed my grandbabies would have gotten their bracelets by Christmas they got them at the end of January my second order I spent $419.00 I mailed the check on 8 January still haven't got my three items my husband ordered me the mocha diamond ring when she looked beautiful online but once I got it it looks so cheap the stone was terrible it fell out maybe two weeks later the lady wanted to know If I wanted to order the same ring that was $211.67 no I didn't want to it was cheap looking and for the stone to fall out that quick it was a cheap ring so I ordered the hidden message ring I took the $211.67 and put it towards the hidden message ring. On January 13,2021 I called to check on it today and it said put on hold until payment which I paid them in full 178.99 as of today February 9,2021 still haven't received it I'll tell everybody like this this is a scam company fraud company there's no telling where your money goes where it's at or your items do not Trust this company they are awful customer service is awful as well as supervisors are all of you get nowhere with this company all I know is they like ripping people off

by Monica538 - February 09, 2021

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I Recommend that you not order anything from this company I've had nothing but problems ever since November 2020 and spent a lot of money with them still haven't received my items yes you get on the phone and it takes hours and hours then you get with supervisors they're awful the whole place is just awful so beware I write them a zero

by Jorge T. - February 09, 2021

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When a company this size, keeps your money and lies countless times, hours spent waiting and talking to employees and supervisors and report you for not paying when they have your money isn't a company I would recommend to anyone.

by Lewis927 - May 01, 2020

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You'll have to contact your CC company and tell them no more from Bradfords Exchange it's the only way they will stop.

by Regina Butler - April 02, 2020

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I would go online, and reference Offer Up, and or Let Go, and do a comparison of what's selling versus what you have to sell. If it's CHINA, they should sell quickly!

by Peterson117 - August 19, 2020

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It doesn't matter if you talk to a supervisor or not, I've talked to 2 different ones female and male and nothing has been resolved. They have quality products it's a shame they feel the need to take advantage of people. Karma will get them, as many people as there screwing over, it's only a matter of time before the word gets out to enough people to make a difference. A would be so ashamed if I worked here I wouldn't be able to face people. Shame on you Bradford you use to have a integrity when I ordered I knew it was going to be a great product, but because of your shenanigan's I can't trust you any longer. I would still like my money back that you owe me, if your reading this.

by Ashley743 - May 01, 2020

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